Refund Policy

Because digital products are delivered or made accessible immediately, purchases are generally final once access has been granted or a file has been downloaded.

We will review requests involving duplicate charges, an incorrect item, a corrupted file, or a technical problem that prevents access and cannot be resolved.

Contact us using the support information on your Stripe receipt within 14 days of the charge. Include the order email, purchase date, and a brief description of the issue. Do not send full payment-card details.

Approved refunds are returned to the original payment method. Your bank or card issuer controls how long the credit takes to appear. Access to refunded digital content may be removed.

Physical prints and merchandise linked from this site are sold through the Art Kronicles shop and are governed by the refund and replacement terms shown there at the time of purchase.

Please contact us before opening a payment dispute so we can investigate duplicate, unauthorized, or unrecognized charges promptly.